LoveShackFancy
Redesigned to Personify the LSF Brand Experience
LoveShackFancy retail stores offer an enchanting, immersive shopping experience. Each store location is artfully curated to exude the romantic charm of a European market. This whimsical aesthetic ties into a unifying brand theme of movement, with the belief that a dress is your best dancing partner. While this charm shined through in their physical stores, there was a noticeable gap with their online store. Additionally, their ability to personify their brand and tell the story of each collection and product was limited.
Client
LoveShackFancy
Role
Design Director
UX/UI Designer
Year
2024
Agency
Rightpoint
My Role
As the Design Director, I crafted and executed design strategies that steered the project in alignment with overall objectives. I played a pivotal role in managing client relationships, ensuring their vision and requirements were successfully integrated. I oversaw the design process, ensuring that design standards and goals were consistently met. Additionally, I collaborated closely with cross-functional teams, working with various departments to ensure a unified and successful project delivery.
Activities
We conducted on-site and virtual workshops, engaging closely with key stakeholders to gain a deeper understanding of the brand, and what we wanted to achieve.
While LoveShackFancy wanted a customized theme, we explored a more feasible route that married their needs with a pre-built theme that could be customized further down the road. This allowed us to build the features they wanted with a bespoke design, but in a more cost and time-efficient way.
The team developed multiple mood boards to find the right design direction for the website. After a direction was chosen, we proceeded to breathe life into the customer journey with fleshed out designs and a scalable design system.
Ultimately, the team’s hard work succeeded in creating a website that captured the in-store LoveShackFancy experience to digital.
Solution
With a focus on personifying the LoveShackFancy brand and illuminating the narrative behind each collection and product, we took a multifaceted approach to bring this vision to life:
Bringing the brand to life through video
Video was seamlessly integrated throughout the site, inviting customers to immerse themselves in the lifestyle of the LSF girl while animating the graceful movement of their garments.Easy wayfinding with a streamlined navigation
To accentuate the spotlight on new collection launches and ensure scalability as the business evolves, we simplified the site's navigation. This also provided the flexibility to introduce additional product categories as needed.Increased flexibility with configurable CMS blocks
A library of adaptable CMS blocks was designed to empower LoveShackFancy, granting them creative control to adjust and create their own page layouts.Highlighting design details with Product Listing Page (PLP) enhancements
Larger product tiles were introduced on the PLP, enabling customers to view important product details at a glance.Refinements to the Product Detail Page (PDP)
On the PDP, we continued to narrate the story of each product while showcasing its distinctive features. This was complemented by a thoughtful design rationale and a concise description. Ultimately, we gave users with the right amount of information to make informed purchase decisions and seamlessly add a purchase to their cart.Personalized experience with Nosto
Additionally, every time a customer visits the store, LoveShackFancy wants them to discover something new. In support of that we partnered with Nosto to incorporate personalized product recommendations, further enhancing the overall shopping experience.
Designs
